FBI Boston Warns Holiday Shoppers About Rising Scams

As the holiday shopping season kicks into high gear, millions of consumers rush online searching for the best holiday deals, Black Friday discounts, and Cyber Monday offers. But with this excitement comes a major warning from FBI Boston, urging shoppers to be extra cautious as online scammers ramp up their activity during this time of year.

Holiday Scams Expected to Rise, FBI cautions

FBI Special Agent James Crowley emphasized that cybercriminals take advantage of the increased spending season. According to Crowley, the bureau sees a noticeable spike in online shopping scams every year during the holiday rush.

“If a deal looks too good to be true, it often is,” Crowley said.

With major shopping events like Black Friday and Cyber Monday approaching, he warned that scammers are actively seeking ways to trick unsuspecting customers who are looking for fast discounts and limited-time offers.

Common Online Shopping Scam Techniques

1. Fake Websites and Pop-Up Ads

Crowley explained that fraudulent retailers often lure victims with professional-looking but fake websites, or sudden pop-up ads urging shoppers to act immediately.

These pop-ups or websites typically:

• Pressure users with countdown timers
• Offer prices far below market value
• Look almost identical to real brands

Crowley stressed the importance of slowing down and reviewing a site carefully before making any purchase.

2. Payments Made — but Orders Never Arrive

One of the most prevalent scams involves customers paying for a product and never receiving it. Scammers disappear after the transaction, leaving no way to trace them.

To avoid these traps, shoppers should:

• Verify the retailer’s legitimacy
• Read authentic customer reviews
• Ensure the website URL starts with “https”

These steps help confirm whether the seller is trustworthy.

3. Suspicious Payment Requests

Crowley noted several red flags when it comes to payment methods:

• Requests for cash payments
• Demands to pay with gift cards
• Asking customers to transfer money outside the United States for a U.S.-based company

Any such request is a major indicator of a holiday shopping scam.

Older Adults Are at Higher Risk

While scams can impact anyone, Crowley pointed out that older adults tend to be targeted more frequently. He encouraged families to have open discussions with parents and grandparents to ensure they understand how these scams work.

“Talk to your loved ones and help them stay informed. Scammers are actively targeting them,” Crowley said.

What to Do If You’re a Victim of a Holiday Scam

If someone falls victim to a holiday shopping scam, Crowley urges quick action. Contacting the following authorities immediately can help limit financial damage:

• Your bank
• Your local police department
• The FBI through its reporting systems

Crowley noted that victims should never feel ashamed. Scammers are skilled and operate with professional-level tactics designed to deceive even the smartest consumers.